Informativa sui rimborsi
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The buyer is responsible for the original shipping and insurance, including return shipping. All returns must be shipped with tracking and insurance. A 6% of total value restocking fee will be deducted from the amount of funds returned to cover credit card and processing fees.
All The Best Vintage is not responsible for returns lost in transit.
To start a return, you can contact us at betsy@betsycullen.com. on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at betsy@betsycullen.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on items marked final sale or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method less the shipping fees and insurance. Please remember it can take some time for your bank or credit card company to process and post the refund too.